Last Updated: 24/06/2026
StartDotCom ("StartDotCom", "we", "our", or "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal information when you access or use StartDotCom websites, applications, software, APIs, AI services, integrations, marketplaces, and related services (collectively, the "Services").
This Privacy Policy applies globally and has been designed to support compliance with:
By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.
Data Controller: StartDotCom
Operated by: TechDotAI Ltd (United Kingdom)
Contact Points:
We collect information directly from users, automatically through use of the Services, from integrations, and from third-party service providers.
StartDotCom does not store full payment card details. Payment information is processed by authorised payment providers.
Information uploaded, created, submitted, stored or generated through the Services, including:
Users may connect social media platforms to StartDotCom. When connected, StartDotCom may process:
This information is used solely to provide social media management, scheduling, publishing, analytics, reporting, automation, and marketing services.
We do not sell social media integration data.
Users remain responsible for content published through connected accounts.
Users may upload or manage customer information through CRM features. This may include:
Users are responsible for ensuring they have lawful authority to process such information.
StartDotCom acts as a service provider and processor where applicable.
Where ecommerce functionality is used, we may process:
StartDotCom is not the merchant of record unless explicitly stated.
Store owners remain responsible for customer compliance obligations.
We may receive information from:
Information received is processed in accordance with this Privacy Policy.
We use personal information to:
StartDotCom uses artificial intelligence technologies to deliver Services. Information may be processed by AI systems to:
Unless explicitly authorised, customer content is not used to train publicly available artificial intelligence models.
AI processing occurs solely for service delivery purposes.
Where GDPR applies, we process information based on:
Contractual Necessity: To provide Services requested by users.
Legitimate Interests: To operate, secure, improve and develop the platform.
Consent: Where consent is required.
Legal Obligations: Where processing is required by law.
We may share information with:
Service Providers (including):
Professional Advisers (including):
Authorities: Where required by law, regulation, court order, legal process, or lawful government request.
Corporate Transactions: In connection with acquisition, merger, investment, restructuring, or sale of assets.
We do not sell personal information.
Information may be processed in:
Where required, appropriate safeguards including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms will be used.
We retain information only for as long as reasonably necessary. Typical retention periods include:
Retention periods may be extended where required by law or legitimate business needs.
StartDotCom implements technical and organisational safeguards including:
No system can guarantee absolute security.
Users acknowledge inherent risks associated with internet communications and digital services.
Where applicable, you may have rights to:
Requests may be submitted to: privacy@startdotcom.com
We may verify identity before fulfilling requests.
The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If such information is discovered, it will be deleted where appropriate.
StartDotCom uses cookies, pixels, local storage technologies, analytics tools, and similar technologies.
Further information is available in the StartDotCom Cookie Policy.
Users may receive:
Users may unsubscribe from marketing communications at any time.
Service-related communications may still be required.
We may update this Privacy Policy from time to time.
Material changes may be communicated through the Services or by email.
Continued use of the Services constitutes acceptance of updated versions.
Privacy Enquiries: privacy@startdotcom.com
Legal Enquiries: legal@startdotcom.com
Support: support@startdotcom.com